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Privacy Policy

 

Prairie Pines Campground
Effective Date: [2/16/2025]

Prairie Pines Campground ("we," "us," or "our") is committed to protecting the privacy of our guests and visitors. This Privacy Policy outlines the types of personal information we collect, how we use it, who we share it with, and our commitment to protecting your SMS consent.

 

1. Information We Collect

We collect the following types of personal information when you visit or make a reservation at Prairie Pines Campground:

  • Personal Identification Information: Name, address, phone number, email address, and payment details.

  • Reservation Details: Arrival and departure dates, site preferences, vehicle and RV details.

  • Communication Data: Any correspondence, inquiries, or customer service interactions.

  • Payment and Billing Information: When making a reservation, we collect payment details for processing transactions.

  • Device and Usage Information: When you visit our website, we may collect IP addresses, browser type, and pages visited to improve our website and services.

 

2. How We Use Your Information

We use the collected information to:

  • Process and manage your reservations.

  • Communicate with you about your stay, promotions, and campground updates.

  • Improve our services and enhance the guest experience.

  • Ensure compliance with campground rules and policies.

  • Process payments securely.

  • Respond to customer inquiries and provide support.

 


 

3. Who We Share Your Information With

We do not sell, rent, or trade your personal information to third parties. However, we may share your information with:

  • Service Providers: Third-party companies that assist with payment processing, website hosting, reservation management, or customer communication. These providers are contractually obligated to keep your information secure.

  • Legal and Regulatory Authorities: If required by law, we may share information with law enforcement or government agencies to comply with legal obligations.

  • Business Transfers: In the event of a business transfer, merger, or sale, guest information may be transferred as part of the transaction.

 

4. SMS Consent and Communication

By providing your mobile number, you may receive SMS notifications related to your reservation, check-in reminders, and promotional offers.

Phone numbers collected for sms purposes will not be shared with any third party or affiliate for marketing purposes.. Your phone number will only be used for direct communication from Prairie Pines Campground and essential service providers involved in your stay. You may opt out of SMS messages at any time by replying "STOP" or contacting us directly. If you have consented to receive text messages from [Prairie Pines LLC], you may receive text messages related to updates regarding your orders and deliveries. Messaging frequency may vary. Message and data rates may apply. You can opt-out at any time by texting "STOP." For assistance, text "HELP" or visit our [Privacy Policy] and [Terms of Service]"

 

5. Data Security

We take reasonable precautions to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, no data transmission over the internet or storage system can be guaranteed to be 100% secure.

 

6. Your Privacy Choices

You have the right to:

  • Access, update, or delete your personal information.

  • Opt out of promotional emails or SMS communications.

  • Request details about how your data is used.

To exercise these rights, contact us at 217-953-8887

 

7. Third-Party Links

Our website or communications may contain links to third-party sites. This Privacy Policy does not apply to those websites, and we are not responsible for their content or privacy practices.

 

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on our website with the updated effective date. Your continued use of our services after changes are made constitutes acceptance of the updated policy.

 

9. Contact Us

If you have any questions about this Privacy Policy or your personal information, please contact us at:

Prairie Pines Campground
711 Chandler Dr, Rantoul, IL 61866
Phone: 217-953-8887
Email:www.prairiepinescamping.com 

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